Yes, our products come with a warranty and after-sales service. We are committed to ensuring the quality and durability of our products. Should you experience any issues with your purchase, our after-sales team will assist you with any repairs, replacements, or support needed under the terms of the warranty.

Placing an order with us is easy! You can place an order through the following steps:

▶ Browse our Products & Choose OEM or ODM: Visit our website and browse our product catalog to find the items you want. If you need OEM (Original Equipment Manufacturing) or ODM (Original Design Manufacturing) products, please let us know so we can provide customized options and a quote based on your specific requirements. For OEM orders, please send us your drawings or samples to ensure we meet your exact specifications.

▶ Request a Quote: For customized products or bulk orders, you can request a quote by filling out the inquiry form or contacting our sales team directly.

▶ Confirm the Order: Once you've selected your products, our team will provide you with a detailed quote or order confirmation, including pricing, lead times, and payment terms.

▶ Payment: After confirming the order, you'll need to make the payment using one of our accepted payment methods.

▶ Shipping: Once payment is received, we will process your order and ship it according to your preferred delivery method.

▶ If you need any assistance during the ordering process, feel free to contact our sales team!

We accept a 30% deposit for order confirmation. The remaining balance is to be paid via Telegraphic Transfer (TT) before shipment.

Yes, we can manufacture products according to your designs or specifications. As a company offering both OEM and ODM services, we can work with your drawings, samples, or other specific requirements to produce custom products that meet your needs. Our professional team will ensure that every detail meets your expectations, ensuring high-quality and precise products. Whether it’s hardware, injection molded parts, or wooden furniture, we are equipped to deliver top-quality manufacturing services.

Yes, we highly value long-term partnerships and offer flexible cooperation terms. Based on your order volume, frequency of demand, and other partnership details, we can tailor a long-term cooperation agreement that suits both parties. Our goal is to establish a stable and mutually beneficial relationship, ensuring the best outcomes in terms of quality, delivery times, and costs. If you're interested in a long-term collaboration, feel free to discuss the specifics with us.

Yes, we offer design support and suggestions. Our professional team can assist you in optimizing your designs to ensure manufacture ability, cost-effectiveness, and functionality. Whether it’s refining an initial concept or making adjustments to an existing design, we provide expert advice to ensure the product meets your needs and market trends. Feel free to collaborate with us to create high-quality products.

Yes, we welcome customers to visit and tour our factory. Visiting in person will give you a better understanding of our production processes, quality control, and facilities. We will arrange a dedicated tour based on your needs to ensure a pleasant and productive visit. Please contact us in advance to schedule a suitable time. You can reach us via the following contact:

▶ Email: Sales@topperform.com

Yes, our products meet various international standards. We strictly adhere to quality management systems throughout the production process, ensuring that every batch of products complies with relevant industry standards and regulatory requirements. From material selection and production processes to final quality inspections, we maintain high standards to ensure our products meet the needs of international markets and customer expectations.

You can contact our after-sales support team by emailing us at support@topperform.com. Our team will assist you with any product-related issues or inquiries.

To receive a quote for customized products, please provide us with your product specifications, order quantity, and either drawings or samples. We will review the details and send you a customized quote. For any further questions, feel free to contact us directly via email at Sales@topperform.com.